75+ Years of Collective Healthcare Expertise
→ Patient-Centered Care Delivery
→ Patient-Integrated R&D
→ Behavioral Science
→ Patient Engagement
→ Culture and Organizational Activation
Our approach to the process
We take a systematic, behaviorally informed, and culturally grounded approach to embedding the patient voice into every stage of healthcare innovation — from discovery to delivery.
Patient-Centered Care Delivery
Our team has decades of experience across healthcare systems and pharmaceutical/biotech companies developing and delivering innovative approaches to improve patient care delivery.
Patient-Integrated R&D
We have operated on the forefront of innovation, working alongside R&D teams – and their leaders -- striking a balance between “can we” build a new device, medicine or technology and “should we,” based on the potential unmet need and medical value opportunity.
Behavioral Science
We have successfully developed ecosystems of Behavioral Science experts across disciplines to intimately understand how patients behave, feel, and seek care, to most-meaningfully address real-world issues impacting care and health outcomes.
Patient Engagement
Patients and Patient Advocacy organizations across the world have trusted us to compassionately and effectively gather their perspectives, and ensure innovators can learn from them to inform care discovery, development and delivery efforts.
Culture and Organizational Activation
We have successfully activated all layers of organizations – large and small, global and local – in a shared culture of patient centricity. Improving commitment, execution and retention.
The Path Forward:
Consider a Master Class
Deepen your expertise with immersive learning that bridges science, strategy, and patient perspective. Our master classes cover the following topics to help organizations build cultures that unlock meaningful, patient-centered innovation.
Improving healthcare delivery and organizational performance
Strengthening your portfolio by activating patient integrated R&D
Utilizing Behavioral Science to improve patient care and product delivery
Understanding the patient in the real world, and the implications for your organization
Understanding the impact of culture on team performance
Find your solutions to improve outcomes
The role and importance of deeply understanding the patient experience is critical. No matter your place in the ecosystem, we can help shape your efforts to embed key insights and activities into your innovation engine.
